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CRITICAL Received

CVE-2026-18363

A logic vulnerability in the password reset token validation routine implemented by osTicket in versions prior to v1.17.8 and v1.18.4. During the password reset process, the application retrieves the timestamp associated with the provided token and checks whether the configured validity period has expired. Consequently, the expiry check is only performed if the timestamp lookup fails, allowing tokens with an existing timestamp to bypass the intended expiry validation. Therefore, an attacker able to obtain a valid password reset token could reuse it to perform an unauthorised password reset and compromise the affected account.

Published 30 Jul 2026, 11:16 UTC Last modified 30 Jul 2026, 11:16 UTC
01

Attack profile

The conditions required to exploit this vulnerability and its potential impact.

Attack vector Network
Attack complexity Low
Privileges required None
User interaction None
Scope Not assessed
Confidentiality Not assessed
Integrity Not assessed
Availability Not assessed
02

Affected products

Product applicability statements supplied with the NVD record.

NVD has not published structured affected-product data for this record.
03

Weakness classification

CWE categories help security teams group the underlying software weakness.

04

Source references

External advisories, patches and technical reports attached to this CVE record.