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MEDIUM Received

CVE-2026-38446

A stored cross-site scripting (XSS) vulnerability exists in osTicket 1.18.3 due to improper sanitization of the thread entry title field. User-controlled input in the title is stored without adequate HTML escaping and later rendered in multiple staff-facing templates without proper output encoding. An attacker can inject arbitrary JavaScript by submitting a crafted ticket reply or email with a malicious subject line.

Published 03 Aug 2026, 19:16 UTC Last modified 03 Aug 2026, 20:17 UTC
01

Attack profile

The conditions required to exploit this vulnerability and its potential impact.

Attack vector Network
Attack complexity Low
Privileges required None
User interaction Required
Scope Changed
Confidentiality Low
Integrity Low
Availability None
Exploitability2.8
Impact2.7
02

Affected products

Product applicability statements supplied with the NVD record.

NVD has not published structured affected-product data for this record.
03

Weakness classification

CWE categories help security teams group the underlying software weakness.

04

Source references

External advisories, patches and technical reports attached to this CVE record.